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CRM 2004: Size Will Matter
Sector:Contact Center - U.S./Europe
Pages:3
Publisher:Current Analysis
CRM 2004: Size Will Matter
Report Price: $249.00Immediate Online Access
Description:
The trends established in 2003, namely market consolidation, will continue in 2004. This gives CRM vendors two things to think about - how to bulk up on resources and how to differentiate from competitors that are doing the same thing.