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Siebel's edocs Purchase Could Drive CRM Consolidation
Sector:Contact Center - U.S./Europe
Pages:5
Publisher:Current Analysis
Siebel's edocs Purchase Could Drive CRM Consolidation
Report Price: $249.00Immediate Online Access
Description:
The CRM market leader looks to provide customers with a better way to automate requests about billing and account management through self-service. The deal provides a cost-effective way to boost functionality rapidly in this surging segment.