Witness Acquires Blue Pumpkin, Triggering Workforce Optimization Consolidation Scramble

Sector:Contact Center - U.S./Europe

Pages:5

Publisher:Current Analysis

Witness Acquires Blue Pumpkin, Triggering Workforce Optimization Consolidation Scramble

Add to Cart
pdf iconReport Price: $249.00
Immediate Online Access

Description:

Expecting to gain significant first-mover advantage, Witness Systems acquires Blue Pumpkin, an action that will quickly alter the competitive landscape of the emerging sub-market for contact center workforce optimization applications.