Fixed-to-mobile convergence is a topical subject, yet few fixed operators seem interested in offering such services to SMEs. With the PTT distracted and leading alternative Arcor hamstrung, the market ...

Pragmatic as ever, Dutch operators now accept that migration strategies alone are not enough to nurture loyalty in a prepaid-dominated market. The emphasis now is geared towards extending customer lifecycles ...

Mobile operators must evolve their mobile portals from the existing "supermarket' model to a "boutique' model, aggregating content along consumer interests lines to appeal to specific market segments. All ...

Convergence is the answer, but what's the question? Operators must window-dress convergence with unique selling points to convince enterprises of the value of migrating from their legacy solutions. It's just ...

By Cisco's last count, there are more than 30 IP/MPLS network-to-network interconnect relationships worldwide, which shows they are happening - but carriers are choosy about who with. It still ...

Residential VoIP will explode in Germany. New interconnections and changes in the law are being met with improved features, new entrants and more customer choice. Yet, operators have ...

Vodafone, 3 and O2 will start trialling go-faster 3G HSDPA in several European markets this year. With the potential to deliver wide-area broadband speeds of up to 14 Mbps, ...

Churn is the single biggest problem facing the mobile industry, but operators are wearing themselves out trying to plug too many holes at once. Anti-churn strategies should be refined to ...

Strategies to lure the youth market to 3G are increasingly important to mobile operators as they plan their prepaid 3G launches. However, the youth market is fickle and harder ...

While most view competition by focussing on either the PTT or a handful of national operators, this does not factor in the threat from regional carriers. National operators must ...

Vodafone Germany has clandestinely launched its first "home zone' product ZuHause. The secret launch indicates that even Vodafone is aware of its failings when compared to Germany's first "home ...

Mobile TV is one of the biggest content gambles in which mobile operators are investing. Thus far, services have failed to satisfy, but new "mobisode' style programmes from Fox/Vodafone ...

The possible launch of i-mode in the UK is suffering from more than teething problems, as speculation and uncertainty surround discussions between NTT DoCoMo and mm02. Legal issues are testing ...

Not a single competitor is pushing cheap, entry level broadband, triple play services (voice, video and Internet), fast ADSL or SDSL backed by SLAs for businesses. Ireland cannot afford ...

French and Italian operators have started to deploy ADSL2, boasting DSL rates of up to 18 Mbps, with 25 Mbps just around the corner. There is a strong case for ...

DSL has advanced from a best-effort to a business-class service delivering faster speeds, CoS and stronger SLAs. The challenge is to bridge the gap between country-specific offerings to provide a ...

Media giants are sidestepping mobile operators to launch their own mobile portals, as the fight for the consumer heats up. Operators have faced competition like this before and have won, ...

Frustrated by the lack of loyalty in the consumer sector, operators have taken to locking users into increasingly longer contracts. But there's something short-sighted about a customer acquisition strategy without ...

Consolidation in the cable market provides an alternative to LLU and a credible challenge to DSL on price and speed. Yet, the moves are countered by a fierce regulatory challenge, ...

Sprint's headline-grabbing Wireless SLA launch in the US has pried the lid off the industry's best-kept secret. If European wireless operators have been offering SLAs on voice services for some ...