Verizon Business expanded its Ethernet services in the BeNeLux, and while the service enhancement in itself will not notably improve the provider's competitive position, it signals that the new entity ...

NEC's enhancements to its popular SMB PBX improve a number of weaknesses and in this way make it more competitive overall. Still, further improvements will be needed to stack up ...

iWay expands out of its adapter niche into the more general purpose SOA/ESB market with a new suite. The company is OEMing many parts of this suite, but it is ...

Interactive Intelligence strengthens its contact center vertical solutions portfolio with a hosted notification service initially targeting financial services and doctors' offices. But with it comes a new business model with ...

THUS is jumping on the consolidation bandwagon to strengthen its presence in the SME and public sectors. Competitors targeting large domestic corporate customers with managed IP solutions will be ...

Redback Networks adds dynamic bandwidth and on-demand service control support for its SMS and Smart Edge platforms with its NetOp policy manager version 2.0. The open software is available now. ...

AT&T launches Multi-Carrier Solutions as the first service of its New AT&T-Branded Mobile Business Service; a cool tool and useful managed service for analyzing and managing wireless services, it even ...

With Cingular joining Verizon Wireless and T-Mobile in offering a RAZR in its own shade of pink (at lower pricing than its rivals), handset vendors not named Motorola must decide ...

TelePacific adds QoS to its IP MPLS-enabled VPNs to support integrated VoIP and data access throughout its network. Wrapping VoIP with IP VPNs is a smart use of MPLS technology, ...

The new Verizon Business unit has hit the ground running, with the former MCI data product team leading the charge. However, the Ethernet access enhancements are more relevant to ...

Aspect Software expands its service provider offerings by adding a multi-tenant option for its eWFM application. The demand for hosted contact center work force management services, however, is not ...

Once again Cable & Wireless undertakes a major reorganisation with high impact on its international operations. Multinational customers must be getting very weary of these hacking blows to the pan-regional ...

Bharti is revamping its image by adopting an umbrella branding strategy under the Bharti Airtel name. However, VSNL and Reliance have a similar strategy already in place; therefore, there is ...

Perimeter Internetworking acquires managed security firm Red Cliff Solutions, expanding its credit union market reach and geographic reach further westward, and marking it as a growing presence and a firm ...

TECORE has made a name for itself deploying turnkey wireless systems. As IMS gains momentum with wireless operators, it is only natural that TECORE would support an IMS offer. ...

Aastra Intecom launched a hosted contact center service targeting enterprises and service providers. The capability to re-brand/re-sell Aastra's service will be attractive to service providers reluctant to offer their own. ...

Motorola's second iTunes phone doesn't fix any of the technical issues of the slow-selling ROKR E1, but this time, it's a hot SLVR design. Cingular is taking no chances and ...

The new Verizon Business unit has hit the ground running, with the former MCI data product team leading the charge, by announcing Ethernet access to Private IP via metro-Ethernet facilities ...

CA releases a threat management solution that integrates its eTrust anti-virus tools with the PestPatrol anti-spyware product, but it faces established competing products by pure-plays and AV vendors. ...

ArcSight has announced that it will develop a suite of compliance packages that augment its flagship SEM/SIM solution. The new solutions are welcome, but they are hardly unique to ...