The first set of updates to ServiceSelect introduces remote telephony software updates and up-to-the-minute reports on SLAs. However, the new capabilities do not extend to all of NextiraOne's voice systems ...

On the heels of its last speed upgrade, Comcast is again attempting to dodge a price war with its DSL rivals by increasing the speed of its cable modem services. ...

Firstlogic and Component Software Nordic announced a distribution agreement allowing Component Software to represent Firstlogic's global DQ technology in the Nordic region. This is a good move to increase Firstlogic's ...

With the acquisition of Madrid-based Optima Analytical Solutions S.A., Cognos continues its aggressive acquisition spree in support of its worldwide corporate performance management initiative. ...

Microsoft and SAP announced the Portal Development Kit for Microsoft .NET within SAP NetWeaver. The PDK will please the mutual customers of both companies, although it could put the ...

Siemens has been working with Microsoft on OpenScape product development for over two years, so the new sales and marketing deal is simply a natural extension; however, the tactical implications ...

The recent reseller agreement with Samsung, the fourth major partnership move for Sonus in the past year, offers the dual benefits of extending Sonus' indirect channel into new regions and ...

Software AG strengthens its legacy integration hand with its acquisition of Sabratec. Still, the buy will have only a marginal effect on the firm's foray into new growth markets, ...

MCI's DSL resale agreements already provided comprehensive national coverage. Now the provider has added cable broadband, an addition that patches some of the holes in its blanket business broadband ...

Conspicuously absent from the flurry of HSDPA activity in late 2004, Motorola affirmed its commitment to WCDMA development by announcing HSDPA trials and its intention to release HSDPA network gear ...

Firstlogic gains Siebel 7.7 validation and becomes one of the first data quality vendors to be validated for this version of Siebel's core solution. While Firstlogic gains an advantage over ...

In September 2004, ITC^DeltaCom announced merger plans with fellow CLECs Florida Digital Network (FDN) and Network Telephone Corp. (NTC), but a precipitous stock drop in November made the stock trades ...

Symantec continues to squeeze out services and revenue opportunities from its Brightmail acquisition, introducing a new subscription service, Symantec Premium AntiSpam. With the proliferation of spam, this will undoubtedly ...

Even as it concedes in the Oracle fight, PeopleSoft announces a routine partnership agreement to resell contact center applications from, and to jointly develop application to contact center systems adapters ...

Like other residential CLECs after UNE-P deregulation, Z-Tel let its local/long-distance subscribers slide, but now it is signing up subscribers left, right, and center. It looks like Z-Tel's plan ...

Joining the ranks of fellow infrastructure vendors, Ericsson has joined the WiMAX Forum. Positioning WiMAX as part of its Public Ethernet strategy allows it insight into the technology without committing ...

Cisco dispels rumors regarding the market readiness, customer uptake, and acceptance of the CRS-1 by announcing several significant customer deployments and a new, smaller version of the CRS-1 product family ...

AT&T turns to Singapore for its 26th data center, looking to gain opportunities in the growing Asia Pacific market. It's an interesting move as enterprises will find AT&T's global brand ...

Equinix expands its data center count, adding a facility in Silicon Valley and further strengthening its ability to meet its customer demand in the U.S., but it has yet to ...

Avaya slips its SMB telephony platforms into a crowded Verizon channel. The deal is a coup for both companies, but established Verizon relationships with other PBX developers present Avaya with ...